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Last updated
December, 2005

A practitioner's Forum for Mobilising Knowledge.

Beyond Knowledge Management:

Time is almost more important than money today, in the hectic world of delivering products and services. Synchroni's Forum maximises the return on investment of time in acquiring expertise and enhancing performance.

KM as a 'discipline' or management tool has been on a journey over the last 10 or so years and much has changed in the way management approach the subject. Whilst systems are recognised as important enablers, it is acknowledged that new generation KM is:

  • Less about data and more about the social nature of knowledge

  • Less about capture and retrieval and more about innovating and sharing

  • Less about a KM function or 'entity' and more about principles and processes that are embedded in 'the way we do business'

The Synchroni Forum brings together organisations that are asking similar questions and want to accelerate their learning through linking with peers with aligned interests. Examples of common topics that will be designed into the current Forum programme of activity are:

  • Leading Organisational Change: Focusing on the challenge of leading change in public and private sector organisations and the issues around building, retaining and exploiting knowledge in this context.
     

  • Knowledge from the Customer Interface: How to build relationships within the supply chain that can deliver knowledge and value.
     

  • Performance Measurement: Exposing members to practical ways to measure value created in the organisation. The aim will be to explore how this can be done, the level of benefit and pointers towards tried and tested approaches, tools and techniques.
     

  • Retaining Competency and Rightsizing the Organisation: Within cycles of rationalisation and reorganisation, how do you design for optimal capacity and capability- what are the challenges and responses around knowledge access and retention?
     

  • Reuse of Learning in Project Based Organisations: While many public and private sector organisations have adopted multi-disciplinary project based models - how is learning captured and leveraged in such environments?
     

  • Corporate Memory / Organisational IQ: How can we cost-efficiently identify and manage the key knowledge assets that will support the organisation in the future and in its legacy obligations. Do technological tools deliver and how best are processes and behaviour changes embedded?

The Forum is in its eighth year and acts also as a vehicle for players from public and private sectors to cross fertilise their thinking and benchmark their activity. The following shows examples of the players involved and some of their views on the Forum:

"The KM Forum has been of more practical use to us at the BBC than all the many conferences we have been to on Knowledge Management."
Hilary Rowland, BBC

"Inspiring ideas, terrific conversations - great company, brilliant contacts."
Chris Woods, Head of Innovation, Wates.

"The network of like-minded people provided a richness of learning which I know you don't get from any course or seminar."
Graeme MacKay, ICL

"The Knowledge Management Forum provided us with a solid foundation - very quickly we were able to use the network, discussions, case studies, references, and the experiences of others to ensure that we got through the first stages of our learning curve in a matter of months. We could not have achieved this without the Forum."
Alison Smith, Scottish Homes

The Synchroni new Forum programme invites you to join with other Forum members such as The Royal Bank of Scotland, DTI, Health & Safety Executive amongst others in focusing on this challenge.

Alternatively, for further details contact us.

 

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